2024 started with news of escape of 379 people aboard Japan Airlines (JAL) Airbus A350 catching fire while landing after a collision with a smaller aircraft at Tokyo’s Haneda airport on 2nd January. While the media reported the escape as miraculous, not so obvious is the innate nature of Japanese discipline of the crew that proved that 20 minutes is more than sufficient to evacuate all the passengers. Process in the blood manifested as calm behavior and careful action sequence ‘by the book’ during those crucial minutes to get the passengers out. The attitude results out of the dignity of work irrespective of the title and level in the hierarchy. Right weight process prescribing minimum things to maximize purpose is the core contributor to the successful outcome. The world keeps us teaching, if we are prepared to listen, learn and live the learning.
4 responses to “Process is in blood, saves lives”
Nice article Sir. I think they cultivated habits that became a culture which helped them to respond the way they did.
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Well said!
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Very insightful thoughts on the importance of Process discipline and remaining calm in cricis. Well-written. Congrats.
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Thanks. Please share with your contacts. Look forward to more views and comments from several others.
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